> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cloom.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Platform Overview

> Learn about Cloom AI and how it helps you build email, SMS, and voice bots

## What is Cloom AI?

Cloom AI is a comprehensive platform that enables you to build and deploy intelligent agents across multiple communication channels:

* **Voice Bots** - Create conversational voice agents powered by ElevenLabs
* **SMS Bots** - Build intelligent text messaging workflows
* **Email Bots** - Deploy bi-directional email automation with AI

## How It Works

Cloom AI follows a workflow-based approach where you can:

1. **Create Projects** - Set up sandbox or production environments for your agents
2. **Build Workflows** - Design conversation flows with intelligent routing
3. **Extract Variables** - Capture and use data from customer conversations
4. **Integrate Knowledge** - Upload PDFs to give your bots domain expertise
5. **Deploy Channels** - Launch across voice, SMS, and email simultaneously

## Key Features

<CardGroup cols={2}>
  <Card title="Multi-Channel" icon="messages">
    Deploy the same workflow across voice, SMS, and email channels
  </Card>

  <Card title="Smart Routing" icon="route">
    AI analyzes conversations and routes users down different paths
  </Card>

  <Card title="Variable Extraction" icon="code">
    Automatically extract structured data from natural conversations
  </Card>

  <Card title="Knowledge Base" icon="book">
    Upload PDFs for your bots to reference in conversations
  </Card>
</CardGroup>

## Next Steps

<CardGroup cols={2}>
  <Card title="Access Your Account" icon="right-to-bracket" href="/platform/getting-started/accessing-platform">
    Learn how to log in and reset your password
  </Card>

  <Card title="Voice Bot Setup" icon="phone" href="/platform/voice/incoming-voice">
    Set up your first voice bot with ElevenLabs
  </Card>

  <Card title="Email Setup" icon="envelope" href="/platform/email/outbound-setup">
    Configure email sending and receiving
  </Card>

  <Card title="SMS Setup" icon="comment-sms" href="/platform/sms/setup">
    Get started with SMS messaging
  </Card>
</CardGroup>